Version 1Published 5 June 2026Plan code: ge-essential
Service Provider
Provider nameGoEmu
NetworkNational Broadband Network (nbn®)
Connection typeAll fixed-line connection types
Pricing & Minimum Cost
Monthly cost (inc GST)$89.00/month
Minimum monthly cost (inc GST)$89.00
Minimum termNo minimum term (month-to-month)
Early termination feeNone
Cancellation notice30 days
Setup & Connection Costs
Connection fee (ex GST)None
Technician visit feeNone (self-install)
New development levyNot applicable
Data Allowance & Usage
Data allowanceUnlimited
Excess data chargeNo excess data charges, all plans include unlimited data
Speeds
Busy period definition7pm - 11pm AEDT/AEST
Typical busy-period download speed50 Mbps
Typical busy-period upload speed16 Mbps
Typical busy period speeds measured 7pm-11pm. Actual speeds depend on your connection type, distance from the node, and in-home wiring.
Support & Payment
GoEmu is self-managed online. Sign in to the GoEmu portal any time to raise a support request, manage or cancel your service, pay a bill or update your details, from your computer or phone.
Payment methodsDirect debit (bank account or credit/debit card) via the GoEmu portal
Billing occurs monthly in advance. Services not paid by the due date may be suspended.
Complaints & External Dispute Resolution
Raise a complaint any time in the GoEmu portal and we'll work with you to resolve it. If we cannot resolve it, you can contact the Telecommunications Industry Ombudsman (TIO) for free, independent dispute resolution.
TIO contact1800 062 058 or tio.com.au
This document was prepared in accordance with the Telecommunications Consumer Protections (TCP) Code C628:2019 (incorporating Variation No.1/2022).
For the most current version of this summary, visit goemu.com.au.